DMCA 版权投诉与下架政策DMCA Copyright Complaint & Takedown Policy
如果你是权利方：怎么投诉、多久下架、多久给结论。如果你是上传者：被投诉了怎么申辩。 If you are a right holder: how to complain, how fast we take content down, how fast we reach a conclusion. If you are an uploader: how to respond when a complaint is filed against you.
1一、平台立场与性质1. Platform position and nature
刚好网是信息存储空间服务商，不生产、不提供任何素材内容。站内素材均由用户（创作者）上传，平台不因展示素材而获得著作权，也不对素材权属作背书。
收到有效侵权通知后，平台先行下架，再核实处理 —— 优先止损，不给权利人造成持续损害。
本政策适用于刚好网（ganghao.cc）全部站点与子路径，包括 /pages/、/legal/ 及后续新增页面中的图片、视频、模型、提示词等全部素材类型。
Ganghao is an information storage space service provider and does not produce or supply any asset content. All assets on the site are uploaded by users (creators); the platform acquires no copyright by displaying an asset and gives no endorsement of its ownership.
After receiving a valid infringement notice the platform takes the content down first and verifies afterwards, so that loss is stopped first and right holders do not suffer continuing damage.
This policy applies to the whole of Ganghao (ganghao.cc), including /pages/, /legal/ and any page added later, and to all asset types such as images, videos, models and prompts.
2二、投诉渠道（唯一）2. Complaint channel (the only one)
邮箱：ganghaowang@126.com（邮件标题建议写「侵权投诉 + 素材名称」）
站内不设独立投诉表单，一律走邮箱受理 —— 目的是让每一次投诉都有可追溯的邮件留痕，避免工单丢失。
不接受电话、私信、评论区留言等非邮箱渠道的投诉；通过其他渠道提出的，平台将引导至上述邮箱重新提交，时限自邮箱收到完整材料之日起算。
Email: ganghaowang@126.com (subject line recommended: "Copyright complaint + asset name")
There is no separate complaint form on the site; every complaint is handled by email so that each one leaves a traceable mail record and no ticket gets lost.
Complaints made by phone, direct message, comment or any other non-email channel are not accepted. If you use another channel, we will ask you to resubmit to the address above, and the deadlines start from the day the complete materials reach that mailbox.
3三、需要提交的材料3. Materials you must submit
| # | 材料 | 说明 |
|---|---|---|
| 1 | 权属证明 | 原始文件、拍摄/创作时间证明、首次发表记录、登记证书等能证明你是权利人的材料 |
| 2 | 侵权位置 | 站内素材链接或页面地址 + 素材名称（有截图更好） |
| 3 | 联系方式 | 可回复的邮箱与电话，用于核验与结果反馈 |
| 4 | 真实性声明 | 声明所述内容真实、愿意承担因虚假陈述产生的法律责任 |
| # | Material | Description |
|---|---|---|
| 1 | Proof of ownership | Original files, creation or shooting time evidence, first-publication records, registration certificates — anything showing you are the right holder |
| 2 | Location of infringement | The on-site asset link or page URL plus the asset name (screenshots are better) |
| 3 | Contact details | A reachable email address and phone number for verification and feedback |
| 4 | Statement of accuracy | A statement that the information is true and that you accept legal liability for any false statement |
4四、DMCA 有效通知要件（对标 17 U.S.C. §512(c)(3)）4. DMCA notice elements (per 17 U.S.C. §512(c)(3))
为便于境外权利人行使权利，平台对标美国《数字千年版权法》通知要件。一份符合要件的书面通知应包含以下六项：
- 签名：权利人或其授权代理人的手写或电子签名。
- 作品识别：被指控遭侵权作品的名称与识别信息（多部作品可列清单）。
- 位置识别：被指控侵权内容在站内的具体位置（URL 或素材链接），足以让平台准确定位并移除。
- 联系方式：投诉人的姓名（或机构名）、通信地址、电话与邮箱。
- 善意声明：声明投诉人善意相信该使用未获得权利人、其代理人或法律的授权。
- 真实性声明：声明通知内容真实，且投诉人有权代表权利人行事，并愿承担伪证责任（under penalty of perjury）。
通知缺少上述要件的，平台将在 24 小时内回复告知补正事项；补正完成之日重新起算处理时限。本条为便利性条款，不改变本政策第 3 条的「有效通知」判定标准与实际下架承诺。
So that right holders outside mainland China can exercise their rights, the platform follows the notice elements of the U.S. Digital Millennium Copyright Act. A compliant written notice should contain the following six items:
- Signature: a physical or electronic signature of the right holder or its authorised agent.
- Identification of the work: the name and identifying information of the work allegedly infringed (a list is acceptable for multiple works).
- Identification of the location: the specific location on the site (URL or asset link) sufficient for the platform to locate and remove the material.
- Contact information: the complainant's name (or organisation), postal address, telephone number and email address.
- Good-faith statement: a statement that the complainant has a good-faith belief that the use is not authorised by the right holder, its agent or the law.
- Statement of accuracy: a statement that the information is accurate and that the complainant is authorised to act for the right holder, made under penalty of perjury.
If a notice lacks any of these elements, the platform will reply within 24 hours specifying what must be corrected, and the handling deadlines restart on the day the correction is complete. This clause is a convenience provision and does not change the "valid notice" test or the takedown undertaking in section 3 of this policy.
5五、处理时限（两级，书面承诺）5. Handling deadlines (two stages, written undertaking)
| 节点 | 时限 | 动作 |
|---|---|---|
| 第一步 | 24 小时内 | 收到有效通知后，先行下架涉嫌侵权素材，停止损害扩大 |
| 第二步 | 5 个工作日内 | 完成核实与申诉处理，给出结论并记入版权台账 |
两级时限分开的原因：下架是止损动作，要快；核实要听双方说法、比对权属材料，需要时间。下架不等于最终认定侵权。
上述时限以中国法定工作日计算，自邮箱收到有效通知的次日 0 时起算；因不可抗力或需权利人补充材料而延误的，平台将书面告知并顺延。
| Stage | Deadline | Action |
|---|---|---|
| Step 1 | Within 24 hours | After a valid notice, take the allegedly infringing asset down first to stop the damage from spreading |
| Step 2 | Within 5 working days | Complete verification and appeal handling, issue a conclusion and record it in the copyright ledger |
The two stages are separate because takedown is damage control and must be fast, while verification requires hearing both sides and comparing ownership evidence, which takes time. Takedown is not a final finding of infringement.
The deadlines above are counted in statutory working days of the People's Republic of China, starting from 00:00 of the day after a valid notice reaches the mailbox. Where force majeure or supplementary materials are required, the platform will notify you in writing and extend the deadline accordingly.
6六、完整流程6. The full process
- 提交投诉：发邮件至 ganghaowang@126.com，附权属证明与侵权位置。
- 受理与下架：24 小时内完成有效性判断；有效的，先行下架素材并通知上传者。
- 通知上传者申辩：上传者可在收到通知后提交授权凭证或原创证明（反通知）。
- 核实：比对双方材料，必要时要求补充；无法认定的，按「疑侵权先下架」原则处理。
- 出具结论：5 个工作日内完成。认定侵权 → 维持下架、取消该素材未结算收益、累计违规计次；认定不侵权 → 恢复上架并说明理由。
- 留痕：处理过程与结论记入版权台账，可依法配合监管核查。
- File the complaint: email ganghaowang@126.com with proof of ownership and the location of the infringement.
- Acceptance and takedown: validity is decided within 24 hours; if valid, the asset is taken down first and the uploader is notified.
- Invite the uploader to respond: after being notified, the uploader may submit authorisation or originality evidence (counter-notice).
- Verification: the materials from both sides are compared and supplements requested where necessary; if it cannot be determined, the principle "taken down while in doubt" applies.
- Conclusion: issued within 5 working days. If infringement is found, the takedown stands, unsettled earnings on that asset are cancelled and a violation is recorded; if not, the asset is restored and the reasons are given.
- Record keeping: the process and conclusion are entered in the copyright ledger and may be provided to regulators as required by law.
7七、上传者被投诉后怎么办（反通知）7. What the uploader should do after a complaint (counter-notice)
- 收到通知后，请在3 个工作日内回复邮件，提交原创证明或授权凭证（原始文件、拍摄花絮、授权书、聊天记录等）。
- 未在规定时间内申辩，视为放弃申辩，按投诉成立处理。
- 同一素材累计被有效投诉 3 次，封禁账号并列入黑名单。
- 恶意申诉、伪造授权材料的，直接封号。
反通知要件：上传者主张误判的，书面反通知应包含：① 本人签名；② 被移除内容的名称与移除前的位置；③ 声明善意相信内容被移除系误判或误识别，并愿承担伪证责任；④ 姓名、地址、电话，并同意接受其地址所在地有管辖权的法院管辖（地址在中国大陆境外的，同意接受平台所在地法院管辖）；⑤ 同意接受投诉人或其代理人的送达。
- After being notified, please reply by email within 3 working days with originality evidence or authorisation documents (original files, shooting footage, letters of authorisation, chat records, etc.).
- If no response is filed in time, the right to respond is waived and the complaint is treated as established.
- If the same asset receives 3 valid complaints in total, the account is banned and blacklisted.
- Malicious appeals or forged authorisation documents lead to an immediate ban.
Counter-notice elements: an uploader claiming mistaken removal should include in a written counter-notice: (1) their signature; (2) the name of the removed material and its location before removal; (3) a statement of good-faith belief that the material was removed by mistake or misidentification, made under penalty of perjury; (4) name, address and telephone number, and consent to the jurisdiction of the court where their address is located (or, if outside mainland China, the court where the platform is located); (5) consent to service of process from the complainant or its agent.
8八、恶意投诉的后果8. Consequences of abusive complaints
明知不享有权利而投诉、或伪造权属材料打压同行，平台将拒绝受理并保留追究责任的权利；造成上传者损失的，由投诉人自行承担。
对同一权利人的重复虚假投诉，平台可持续拒绝受理并列入投诉黑名单；涉嫌违法犯罪的，移交司法机关处理。
Where a complainant files a complaint knowing they hold no rights, or forges ownership materials to suppress a competitor, the platform will refuse the complaint and reserve the right to pursue liability; any loss caused to an uploader is borne by the complainant.
Where the same right holder repeatedly files false complaints, the platform may refuse all further complaints and blacklist that complainant; where a criminal offence is suspected, the matter is referred to the judicial authorities.